Algemene voorwaarden
OVERVIEW
Welcome to LETTRE Paris! The terms “we”, “us” and “our” refer to LETTRE. LETTRE operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). LETTRE uses Shopify to provide the Services to you.
The following Terms of Service, including all policies referenced herein (the “Terms” or “Service Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms carefully. They contain important information about your legal rights, disclaimers, and limitations of liability.
By accessing, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you may not access or use the Services.
ARTICLE 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are of legal age according to the laws of your country and that you have permission for any minor household members to use the Services on devices you own, purchase, or manage.
To use the Services, including browsing our stores or purchasing products or services, we may ask you to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete, and that you have the necessary rights to provide such information.
You are solely responsible for maintaining the confidentiality of your account credentials and all activities on your account. You may not transfer, sell, assign, or license your account to anyone else.
ARTICLE 2 – PRODUCTS
We strive to provide accurate descriptions of our products and services. However, colors and appearance may vary from what is displayed on your screen due to your device type and settings.
We do not guarantee that the appearance or quality of the purchased products or services will meet your expectations or exactly match what is displayed in our store.
All product descriptions may be updated at any time without notice. We reserve the right to discontinue products at any time and may limit quantities per person, region, or jurisdiction.
ARTICLE 3 – ORDERS
Placing an order constitutes an offer to purchase. LETTRE reserves the right to accept or refuse your order at its discretion. Your order is only confirmed once LETTRE has approved it. Payment must be received and processed before acceptance.
Please review your order carefully. Once accepted, cancellations may not be possible. If your order is not accepted, modified, or canceled, we will notify you using the contact information provided.
Returns or exchanges are only possible in accordance with our Returns & Refund Policy
Orders are intended for personal use only and not for resale or export.
ARTICLE 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged is the one in effect at the time of purchase and is confirmed in your order confirmation email. Prices are generally exclusive of taxes, shipping, handling, customs, and import duties unless stated otherwise.
You agree to provide accurate and up-to-date payment and account information and to promptly update it if necessary.
ARTICLE 5 – SHIPPING AND DELIVERY
All shipping times are estimates. LETTRE is not liable for delays due to carriers, customs, or circumstances beyond our control. Once products are handed to the carrier, ownership and risk of loss transfer to you.
ARTICLE 6 – INTELLECTUAL PROPERTY
All Services content, including trademarks, text, images, graphics, product reviews, videos, audio, and design elements, is owned by LETTRE, its affiliates, or licensors.
You may only use Services for personal, non-commercial purposes. Unauthorized use may violate copyright, trademark, and other laws. All rights not expressly granted are reserved.
LETTRE’s brand names, logos, product names, service names, design elements, and slogans are trademarks of LETTRE or its affiliates. Shopify’s brand elements are trademarks of Shopify.
ARTICLE 7 – OPTIONAL TOOLS
You may access third-party tools via the Services. We do not control these tools and are not responsible for their content or performance. Use them at your own risk and according to their terms.
ARTICLE 8 – LINKS TO THIRD-PARTY SITES
The Services may contain links to external sites. We are not responsible for the content, accuracy, or practices of these sites. Visiting external sites is at your own risk.
ARTICLE 9 – RELATIONSHIP WITH SHOPIFY
LETTRE uses Shopify to provide the Services. All sales are conducted directly with LETTRE. Shopify is not responsible for your transactions with LETTRE.
ARTICLE 10 – PRIVACY POLICY
Personal information collected via the Services is subject to our Privacy Policy and Shopify’s Privacy Policy
ARTICLE 11 – FEEDBACK
By submitting feedback, you grant LETTRE a worldwide, perpetual, royalty-free license to use it. You guarantee that you own the rights to the feedback and that it does not infringe third-party rights.
ARTICLE 12 – ERRORS, INACCURACIES, AND OMISSIONS
Information may contain typographical errors or inaccuracies. LETTRE may correct and update information at any time and cancel orders if necessary.
ARTICLE 13 – PROHIBITED USE
You agree to use Services lawfully. Prohibited activities include illegal use, harassment, fraud, unauthorized data collection, uploading viruses, spam, or interfering with the Services. LETTRE may suspend or terminate accounts for violations.
ARTICLE 14 – TERMINATION
LETTRE may terminate access to Services at any time. Obligations that by nature survive termination (e.g., Intellectual Property, Feedback, Warranty Disclaimer, Liability Limitation) remain in effect.
ARTICLE 15 – DISCLAIMER OF WARRANTIES
Services and products are provided “as is” without warranties, express or implied, including merchantability or fitness for a particular purpose.
ARTICLE 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, LETTRE, Shopify, and affiliates are not liable for indirect, incidental, special, or consequential damages arising from your use of the Services or products.
ARTICLE 17 – INDEMNIFICATION
You agree to indemnify LETTRE, Shopify, and their affiliates for losses, claims, or expenses arising from your breach of these Terms or use of the Services.
ARTICLE 18 – SEVERABILITY
If any provision is unenforceable, it does not affect the enforceability of the remaining provisions.
ARTICLE 19 – WAIVER; ENTIRE AGREEMENT
Failure to enforce a right is not a waiver. These Terms constitute the entire agreement regarding the Services.
ARTICLE 20 – ASSIGNMENT
You may not assign rights or obligations without LETTRE’s prior written consent. LETTRE may freely assign its rights.
ARTICLE 21 – GOVERNING LAW
These Terms are governed by the laws of the country where LETTRE is headquartered. You agree to the jurisdiction of the competent courts in that country.
ARTICLE 22 – HEADINGS
Headings are for reference only and do not affect interpretation.
ARTICLE 23 – CHANGES TO TERMS
LETTRE may update or modify these Terms at any time. Changes are effective upon posting. Continued use constitutes acceptance of changes.
ARTICLE 24 – CONTACT INFORMATION
For questions regarding these Terms, contact us at:
LETTRE Paris
Email: bonjour@lettreparis.com
Address: Bilderdijklaan 72 | 3723 DD | Bilthoven | The Netherlands
Phone: 0031 30 2291970
Registration Number:
VAT Number: